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Counterintuitive Art Branding Lesson from Coca-Cola

Artists are often told that they need to pay attention to their "branding." 

The advice generally goes something like this, "it's important to be consistent in your marketing.  Your website, business cards, letterhead, postcards should all match in color and style, and be recognizable, blah, blah, blah, blah".  I sometimes wonder if people who give this advice have ever sold a work of art in their lives.

Then, during this advice-giving, somebody inevitably points out that Coca-Cola does all these things and is the "worlds most recognized brand."

Let's look at that a bit closer, shall we?

OK, I'll grant you Coke does make an effort to be very consistent in their marketing.  Most big companies do. I have no doubt that they have "branding guidelines" all the way down to how their product is displayed on supermarket shelves.  So there must be something to this "branding" stuff, right?

• Except when I order a coke off a restaurant menu printed in plain type and served in an unbranded glass.

 

• Except when the bartender shoots some coca-cola out of an unbranded gun into my drink.

 

• Except when I'm in a third world country, searching the bottom shelf of a dingy shop, digging out virtually unbranded glass bottles of coca-cola.

 

• Except when I grab the last 3-Liter bottle, with the label peeled or falling off, resulting in an unbranded bottle.

Coke is not the "world's most recognizable brand" because their letterhead matches their business cards.

Coke is as big as they are for two reasons:

1.  The product.  They have a highly-guarded secret formula that results in the taste that we all know as "Coca-Cola"

 

2.  The distribution.  They are masters at distribution of their product.

That's it.  It's not about the logo, or the colors, or the letterhead matching their website.  

And in 1985 we practically got a controlled experiment to prove it:  Coke changed their formula, thus changing only the product, and introduced "New Coke" - different taste but the same "branding".  Guess what happened?  People didn't care about the branding, they cared about the taste.  The original formula was back within three months.

So here is the real lesson from Coca-Cola in branding for artists:  Your brand is your art.  Your style of painting, sculpting, or creating.

Create artwork that people want, learn how to distribute it, and we'll buy it.  And we won't care one bit if the colors of your website match your business cards.  It's just not that important. [1]

Sincerely,

Clint Watson

FASO Founder, Software Craftsman, Art Fanatic

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[1]  I have no problem with people wanting to "look professional" and have a consistent look to their website, business cards, etc.  Just realize it's not likely to help you sell much art.  If you do it, know that the reason you are doing it is simply because you believe it makes you look more "professional".  Also realize, of course, I deal with plenty of professional artists who do sell lots of art, who don't do any of this "branding" stuff.

 

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Clint,

Coke got their smashing start with real coke. They built an empire using drugs. That is the reason the company grew so rapid. So did Dr. Pepper, the friendly pepper upper. People were getting a booster shot at 10-2 and 4.
i
Back then cocaine was legal.

jack

So what are you saying? The secret to branding is dealing drugs? ;-)

Seriously though, I don't think that was all of it. The vast majority of Coke's growth came after the cocaine was removed. The "cocaine era" was approx 1886 - 1903, with the cocaine does greatly reduced in 1891 and eliminated in 1903.

Come to think of it, Jack. The drug angle makes me think more about this subject. I don't think drug dealers sell today due to the fact that their website matches their business cards. It's really the same thing: product distribution.

You are totally right. Period.

I agree with everything you said. There is, in my opinion, no need for me to add a thing. You said it all.

Clint, what you say is so true!!! It really gets to me when I've attended art marketing seminars in the past, and so much time was spent on "branding" materials and writing an artist statement. You know, representational artists really don't need a statement. It's abstract artists who often explain what their paintings are about.

But either way, in the end, the work itself says it all. You know that Clint, and thank you for this post. I'm friends with many famous artists who sell very well at higher prices than what I can afford - and know what? They don't have letterhead or even business cards.

I've given up on having business cards. I never really use the ones other artists give me. I either follow them on facebook or their website or blog, or I forget about them. I've never come home and gone through my biz cards and taken the time to look up their sites. Instead, I buy pre-cut blank business cards in the stationary section at Walmart and then write my website URL on them with a sharpie. If they ask me for one.

Once when I was teaching an art marketing workshop, one of the attendees said she was doing all the right stuff, but her work wasn't selling. That's because no one liked her work enough to buy it for the prices she was asking... period.

Daniel Keys got his work seen on the Artist Daily Website when he was 23. The editor in chief noticed how good his work was, contacted Daniel and then wrote an article and put his painting on the magazine cover. A gallery in Scottsdale wanted him to join them, but Daniel said no because he was already working with two galleries - that gallery manager went through the phone book and called every Keys in his home area.

So, all that says to me... if your work is beautiful and connects (as Jack would say), it opens doors. Maybe not today, not tomorrow, but soon, and for the rest of your life.

None of my more famous artist friends brand themselves - other than having their art do it for them. Most of them do not carry business cards - they don't need them because of search engines.

Hmmmm.... Why is it that you are ALWAYS trying to make us THINK???
(and create the best art we can???)

;o)

But we're not talking about interviews are we? We're talking about selling art - something I have a great deal of experience with as a former gallery director.

And, as an aside, actually, in tech, I see people all the time interviewing in a t-shirt and shorts and getting six-figure jobs.

Martha - I removed your first comment - do you want me to remove the second one too?

I was thinking about Pepsi cans a few days ago... and how companies will spend BIG bucks to advertise on the cans. That said, how many people actually look at the cans? Do people actually notice the Six Flags discount... or whatever is offered on the can? That is debatable.

My mom happens to love Pepsi... she drinks it regularly -- a few cans each day. I asked her if she knew what was being advertised on the last batch she purchased. She had no clue.

Basically she pays attention to the product itself... the drink -- the taste. She has little interest in what is displayed on the can. That kind of supports what you are saying here.

On the other hand, some forms of branding can be helpful. Look at artists like Banksy and Shepard Fairey. Both of them have made rebellion a part of their brand. It is part of their image. Fairey wants to be viewed as an artist who risks everything on the streets -- a rebel... he doesn't want to be viewed as a stuffy businessman who has made millions. For the most part he has pulled it.

Banksy and Fairey both target younger viewers with their work -- specifically those interested in counterculture elements. It is crucial for them to have an 'image' that those young people can embrace. That image is part of their brand. They still have to make great art images... but the image -- the image of what they stand for as individuals -- is just as important.

Because of the art and the image... a skater punk from Cali will gladly pay $30 for one of Fairey's OBEY shirts -- while at the same time calling people who pay $30 for a GAP shirt a 'prep'. He or she does not make the connection -- the fact that he or she is paying just as much for a popular shirt -- because Fairey's image is the focus.

Obey = Rebellion / underground. GAP = Preppy / conformist.

Brian - yes both Banksy and Fairey are doing real "branding" (I really hate that word).

But those artists have created something based on the ART and the STORY which is REAL branding and still based on the product.

Neither one of those built an image of "rebellion" because their website font matched what they have on their business cards.

My point, which maybe could have even clearer is that what most people call "branding" isn't really branding. It's "making your website look pretty".

Clint -- You said, "But those artists have created something based on the ART and the STORY which is REAL branding and still based on the product." and "My point, which maybe could have even clearer is that what most people call "branding" isn't really branding. It's "making your website look pretty". I fully agree with both statements.

For example, people don't care what the OBEY Giant blog looks like. They just want it to be simple, easy to navigate and all that Jazz. It is not like they go, "Wow, look at this website... I LOVE that font -- I think I'll buy a print!". Ha, ha.

As for real branding... 'image', whatever you wish to call it. I always think of Jack... and how he will often say variants of how he is an 'old, broken down cowboy'. That image sticks -- it is part of his brand... supporting his story and product. After reading statements like that dozens of times... the association sticks. It is part of his 'image'.

@Brian - I think of "real" branding MOSTLY as the style of painting, perhaps combined with the story/personality of the artist.

For example, I can walk into a room fool of paintings a spot a Kevin Macpherson without even seeing the signature, just from his style. That's his brand. Because I also know Kevin, it's overlaid with his story and the fact he's so fun, funny and personable which creates a big of "glow" around the already exceptional artwork.

That's "branding".

Notice what isn't discussed as part of his "branding" - logos, fonts, colors, graphics, design, etc. I have no idea what his business cards, letterhead, etc look like. Nor do I care.

If I had to define "branding" that's how I would think of it.

oops meant "room FULL of paintings" not "room fool"

Software engineers don't "overdress" for interviews... If they wear a suit, It doesn't help at all. Geeks don't wear suits.

Brian, that's interesting about Jack. However, some artist's work is way more interesting than their personality. Most of us just dont have the charm that Jack does. I dont want yo lie awake at night worrying about branding. I do lie awake wondering how to make my work better tho.

Jack says to avoid puffery - what's great about being an artist is that our work speaks for itself. Sure it helps to know how to make a sale and follow up, but that's why we artists can let someone else handle our sales.

In the late 90's I paid attention to all the trappings of being professional, but now I know it's a waste of my time. People buy my work because they like it.

Clint, don't folks buy art because they are defining their own taste and collection - not because of the artist?? It's more about them than about the artist - well, at least with my work sales it has been. They really don't care why I painted something, they care more about how they feel about the work, as far as I can tell.

Clint -- As for business cards... when I did work in NY and Miami glass business cards were the 'big thing'. People felt they established a sense of class. They felt the cards 'stood out'. The artist or gallery must be doing well, right? Ha. But you know -- as you've made clear... it all boils down to the actual work.

Once people view your website or exhibit they won't care about your nifty business card design (chances are they will toss the card down soon after receiving it anyway). The art will resonate with them. Or not. The pricey card design simply does not factor in.

So yes... I agree with that as well. :)

Clint,

You can also step into a large gallery an recognize a Senkarik from across the room. She has a definite voice. Something I didn't understand when I started with oils. I had a voice with the gold leaf and didn't know it.

jack

Clint -- You said, "I think of "real" branding MOSTLY as the style of painting, perhaps combined with the story/personality of the artist"

That is how I define it for the most part. I know a Chet Zar painting when I see one. I know a Mark Ryden painting when I see one. I know a Picasso painting when I see one. I know a Warhol painting when I see one... and so on. Additionally, they each have a story or personality that supports the work in some way -- and a lot of their fans can connect to that story / personality in some way. Note: Those factors may not matter to some viewers. If they really love the piece... they won't necessarily care about life details.

I suppose there are some exceptions... I'll use Fairey again -- his logo is well known. BUT he uses that logo in a lot of his images. That is probably why it has 'clicked' so much with his fans. They see it and instantly think of him and his art. It is part of the art itself. If he did not use it in his work so much... people would probably not think much about it when seeing it.

Just thinking. :)

Lori -- You said, "Some artist's work is way more interesting than their personality.". True. But if the artwork happens to be meshed with the personality -- if the artwork is a direct reflection of that overall 'image'... the artist might as well utilize it if that is what he or she desires to do. It can be a good way to connect with viewers who share some of the same traits, views, what have you. It can be a 'gamble' though. I will explain below.

Artist dealing with social, political, or religious themes within the context of their art mesh personality with art often.It worked for Kinkade.It worked for Picasso regarding some his artwork. For some viewers... it is a plus if they love the art AND the message behind it -- which is an aspect of the personality 'fueling' it. The message does matter to some viewers. The details beyond the canvas may matter as well.

There is a downside to that. Meshing who you are with your artwork (directly or indirectly), in this context, can turn some people off. People who otherwise may have loved the painting... may end up loathing it once they consider the person behind the image directly (what he or she stood for).

For example,I helped with a few psychology experiments that dealt with this during my college years. We showed participants various works of art with the artist names hidden -- and took note of their 'likes' and 'dislikes'. We then showed the same group the images again along with the artists name. Some of those likes and dislikes changed.

Long story short: some of the people who disliked John Lennon's drawings suddenly liked them once his name was revealed. They went from scoffing at the artists ability... to praising the brilliance of the lines. Some of the people who liked Hitler's paintings suddenly disliked them once his name was revealed. Suddenly the artist behind those images, Hitler, was 'untalented'. Their personality / attitude / views directly impacted how some of the viewers interpreted the artwork.

Heck, I've known people who discredit everything Picasso did just because he was a womanizer. They view his work as 'awful' due to one aspect of who he was as a person. Other people don't care... that connection does not make them think any higher or lower of his artwork -- they simply love the painting, sculpture, what have you -- and that is all that matters.

Clint -- Sorry for ranting so much. :)

Lori - you are right: the buying of art is more about the buyer than the artist. I think of the personality of the artist as "seasoning" to the "brand".

So the "brand" is MOSTLY the unique style/voice/subject of the paintings themselves [analogous to the secret formula in the coke story]. And if that style/voice/subject resonates with someone - they buy. So, in Kevin's case, I would buy his work even if I didn't know him. The fact that he, personally, is fun/funny/personable just adds "seasoning" to the whole thing. Like buying a great steak and adding a dash of pepper.

Even big brands like Apple are this way. I would buy an iPad anyway, it's just a great device that works. The "coolness" factor that the Apple brand adds to it is just seasoning.

I will say, while I wouldn't buy a piece of because of the good personality of an artist, there HAVE been a couple of very rare cases where the BAD personality of an artist ruined the work for me. There was an artist in the 90's who's work I LOVED, LOVED, LOVED. Then I met the guy. He was the most arrogant a-hole I've ever met in the art business. I just can't get past it, and would never buy one of his works because they remind me too much of him. Maybe that's a failing of mine. But like I said, it's extremely rare and this guy was particularly bad. I could get past "slightly rude", this was beyond that.

Jack - yes, you are right, I do recognize Senkariks from across the room as well :-)

I can think of lots of artists who have this "voice" as I think about people I've seen recently. "Voice" being a unique combination of style/subject/etc that creates the "brand." A few artists off the top of my head I would recognize across a room: Nagy Tibor, David Leffel, Frank Ordaz, Calvin Liang, Mian Situ, Brian Blood, Jim Wodark, Marina Dieul, Keiko Tanabe, Eric Bowman, Morgan Weistling, Jeremy Lipking, Robert Lemler.

Those are just a few off the top of my head.

Lori - regarding dress. There's a tech incubator here in San Antonio called "Geekdom". A lot of my friends office there and also there are many conferences down there.

WHen I visit I usually where shorts and a "Tommy Bahama" style shirt, which is as casual as I get and I'm STILL overdressed. Basically, in tech, if you wear anything more dressy than a T-Shirt, you're overdressed.

And, even the t-shirt needs to be a FREE t-shirt you got at a tech conference. That's the tech uniform - jeans and free tech conference t-shirts.

Yep Clint, we've got lots of tech T-shirts, and tech coffee mugs too!

Yeah, I know an artist who is his own worst enemy.... Way too arrogant. He's better off just letting a gallery sell his stuff. Magazine editors... It was suggested from American Artist editors not to write about anyone who is difficult to work with... No matter how great of an artist.

Speaking of branding.... I'm sort of in a dilemma because at a recent Putney Painter gathering, Richard said he was looking at my website a lot lately, and while he looked my landscapes, he said it looked as though I'm falling onto a formula of subject matter. I replied that my paintings are of real places... They look alike because that's what I love to paint. However, I did take his comment into consideration and promised I'd experiment a little in the near future.

Richard Schmid's style is his brand, and many try to imitate it. He paints whatever subject matter he wants and rarely uses the same approach when starting... Which keeps us Putneys guessing. I think when an artist can paint any subject matter and have their work recognized from across the room, that is a great accomplishment and gives that artist some freedom of expression.

When I worked with 3 galleries, one wanted my still life's, another wanted my landscapes... Yet I hadn't developed a style that spanned all my subjects (I probably still haven't), and I stopped working with galleries at that time because each wanted to direct my work according to what they wanted to sell, and it got too confusing for me as an artist.

Right now, the antique shop where I sell from my booth... The owner suggested I do some still life in addition to landscape. Will this hurt my brand? My still life's are good, but don't look much like the same style as my landscapes.

I don't know about other artists in my price range and career path, but I get a lot of voices telling me to do this or that, and it's all different.

Clint, what advice, if any do you have for me? I'm sure there are other artists in the same situation. Some days I just shut all those voices out of my head and paint only what I love, but I do need the sales and can paint several subjects.

There is a certain amount of "branding" or professional polish we need to display to the world. It can only help, but don't make it your focus. Go create awesome art.

The reality is exactly what you said, Clint. It is about making great art that connects with people at a price they can afford.

Maybe this is off topic a bit... But do gallery dealers and collectors have the right to direct an artist's work? What do other professions do or say when a gallery dealer says something like.. " I know you could sell your work better if you'd out some flowers in your desert landscapes like this other artist does."

Schmid hired Krisren Thies when he got tired of being told what to paint and how to paint it. He pulled out of a major gallery and decided to hire his own agent. One of the best decisions he ever made. Also, when he got turned down by several art publishing companies to publish his book, Alla Prima, he decided to invest in himself and self published. That way, he wouldn't be 'edited' for their audience. Richard wanted to write an advanced book on principles, not just a "how to" guide for beginners.

Today, we have so much freedom, not needing gatekeepers anymore. We can create our own brand/style.

So do gatekeepers have the right to determine our artistic direction? They spcertainly still try to. I guess I'm answering my own question Clint.

Hopefully readers can decipher the typos above. iPads are nice, but they do things lime change the word "things" into "thongs" ... Makes me laugh every time.

Clint,

Excellent post! The artwork is the brand. Not the logo, etc. And it's the "thread" that moves from one piece to the next that helps create that brand. What I find interesting to look at as a painter and a viewer of art is what connects one piece to the next over a period of time. Is it the way it's painted, the themes, the subject matter, the message, color, etc.. It can be subtle.

Paula - I love that "It can only help, but don't make it your focus". That's true. And too many "consultants" make it a focus. I agree that it can only help, but it (ususally) doesn't help very much. In other words, as a gallery directory, I would never accept an artist who's work didn't rock my world, just because they looked "professional". I often accepted artists whose works were awesome even when poorly presented.

So yes, it helps and it certainly doesn't hurt, but it won't make much difference if the quality of the work isn't there yet.

Lori - I've never believed that dealers should have any say in what an artist paints. Maybe in the case where the artist ASKS for advice, but that always sent up a red flag to me. When an artist wanted advice on what to paint I would think "well, if YOU don't know what to paint, we're in trouble."

Thanks Clint! I like your advice!

just a very clear article with excellent points - excellent visual examples and right to the point -

my thinking is to put the access to see my art into the hands of as many people as possible -

very helpful indeed!!!

Great article and well stated......some of us, including myself, need to spend more time painting than creating cards, statements, etc....

Branding is conceptual. It is NOT a logo. It is NOT the product or your art. Branding is a set of uncontrollable variables based on a hierarchy of individual emotional responses in the viewer,end user and potential (or NOT) customer's mind.

It doesn't matter that you order "coke" and get a generic cup filled with "cola." That doesn't matter AT ALL in the scope of branding. The fact that you ordered COKE is what is important. That it was the THING at the top of mind when the waiter took your order, is what is important.

Branding is mental theatre. Period. Everything else is a brand asset, or extension, from your personality (or lack thereof), to the actual product.

Branding is built upon the same structure that other belief systems are built.

Suggested reading for those who have a sincere interest in what branding is and how you get hooked: Primal Branding, by Patrick Scanlon.

p.s. YOU are not your brand. What I think about you is... scary thought, eh?

Terri - I hope my article was clear that I agree with everything in your comment. That is "True Branding"

That word, "branding", however has been co-opted by well-meaning by misguided people to mean colors/logos/etc. Many people who use the word "branding" are usually just talking about "promo materials" or simply "design", which is what I was trying to point out here. Thanks.

Well said Clint.
Branding of stationary etc for artists has been highly overstated. The only bit of branding worthwhile for artists is their signature.
cheers
Mike Barr

There are thousands of artists working these days. I say one has to figure out the branding thing and go for it. Time flies. People are busy, they don't always have the time to notice an artist.
I brand Bob Ragland-Artist by many means. I often find some people recognize my name in Denver. I
feel a sense of accomplishment when that happens.
I have become a master at getting my own press in Denver.I will brand me and my art career, in any creative way I can think of. Out of sight out of mind. Ain't gonna' stop.

well looking back at different ads and promotional products and coop signage that was placed all over it is hard to imagine how any one artist single handedly could possibly get anywhere near the exposure that a company and product like Coca Cola has gotten over the years - but that does not mean that it is impossible - nothing is impossible and with the right marketing there just may be a way to get the interest - word of mouth and exposure that Coca Cola has achieved as well as the recognition of some of the artists image perhaps utilizing the Mona Lisa as an example in that area - something that makes it stand out - something of a mystery - some incident like a theft or missing from somewhere for a time - there are so many factors that go into making Coke as well as the Mona Lisa stand out in the public's consciousness - but I would think that simply copying any combination of these two - Coke and Mona Lisa - would not be the thing to do - something even more spectacular - something more personal to each and every individual in today's world or at least more personal to a whole lot of individuals in the world today - perhaps this might finally catch on eventually:

http://www.kulesearch.com/kulebuzz972/THE-MOST-POWERFUL-IDEA-ON-THE-PLANET.html

Walter - " looking back at different ads and promotional products and coop signage that was placed all over it is hard to imagine how any one artist single handedly could possibly get anywhere near the exposure that a company and product like Coca Cola has gotten over the years"

That's exactly right. That's another reason why it's misguided when "marketing gurus" use coke as an example as to why artists should do "branding" in the sense that coke does it with their logo/colors/signage/etc.

Great post.

Forgive me for not reading everyone's comments yet. Not to be contrary, but the term branding is often misused by graphic designers (I am one) to make clients feel they are on the cutting edge of marketing knowledge.

Corporate identity and graphic brand guidelines only represent a portion of what is known as branding.

Branding is a much larger realm, and encompasses creating and enhancing perceptions, delivering products or services that meet and exceed customer expectations, articulating and reflecting back your product, services and promise and image as customers want and expect. Companies spend millions on branding activities. Corporate Identity is one part of that. Those are tools that are meant to enable far-flung teams and offices, to project consistency and reinforce identity. Think of fast food chains.

Art is a PART of an artist's brand and branding activity. It may be the most important component.

One should imagine different pieces of their art as different packaging and products under their brand umbrella. They don't all have to look the same, but they should be recognizable as the artist's work to reinforce your brand.

Along with your art is a myriad of other brand components. Your appearance, your explanations and language of your art, your attitude, your galleries, your ability to remember people's names, your business practices, your cards, your materials, your signature, your thank you notes and more.

Don't dismiss any of the elements of your branding activities. Do prioritize them.

I fully agree that the art is probably the most important aspect, but not the only aspect.

Will a business card sell a painting? Probably not, but it is part of the perception you create, drive someone to your website, and burn your name into their mind. A lousy card can hurt your brand more than a beautiful card that REINFORCES your image.

tom

Tom - agreed the term "branding" is very often misused to mean "design of promotional materials". I agree that REAL branding is important. But I use the term as most understand it.

It's hard to fight common word misuse.

In my world, we cringe when the media says "hackers" stole credit card info.

The term "hacker" does not mean "people who break into computers". It means a computer person who is clever and makes things work in insightful ways. "I solved that issue with a clever hack using a python script".

The term "hacker" is a badge of honor to other great hackers.

But it's a losing battle. Everyone things "hacker" means "breaks into computers".

The term for that really is "cracker" or just "criminal".

More on this: http://www.paulgraham.com/gba.html

Clint,

A cracker is also what natives are called in Florida. They wear the name as a badge of honor. Remember Mikki is a native of the state.

By the way the term has nothing to do with race.

jack

In computer programmer world a "cracker" is like a "safe cracker" - he "cracks" the combination to break into a computer or piece of software.

Thank you, Clint... This advise hit me where I needed it... I am one who has wasted much hours of working days which comes out of my time for life,.. just trying to get the right colors, match everything... all because it makes me look good, so goes my delusional thoughts. Looking "professional" argues my artist husband is not selling his paintings. And that's where I struggle... Distributing his work is shadowed in uncertainty and lack of confidence in my abilities to get his paintings in galleries. I think my husband's work is remarkable and recognizable, and he can paint anything. His log is unique. Three galleries closed during these past few years, returning to us a room full of paintings that are now getting older. So frustrating to be out of the flow. I know "Marketing" is a major "waterfall" and I feel I am in a paper canoe struggling against the current of the downfall.
I read articles on Marketing, have gone to a few workshops, bought books, and success alludes us. Where are the open doors? From musical "Oliver" I chant the tune and words, "Who will buy these beautiful paintings...?" One day... perhaps...

Sara,

Things are tough these days in the Art Economy. You are not alone. We had four of our better galleries close the past three years.

Email me and I'll give you direction you free of charge.

[email protected]

Jack


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